Frequently Asked Questions

General questions regarding the City are listed below.

For questions pertaining to a certain topic or department, check out the links to the right.

How can I receive alerts?

How do I contact a city department?

How do I submit a FOIA request?

How do I get a building permit?

What should I do if I notice a sink hole?

How do I report a suspected ordinance violation?

Can I burn yard waste?

How do I obtain a refuse permit?

Why are there colored flags and paint in my yard?

What is the process for getting a Beautification or Demolition grant?

When are the Illinois Driver's License Services in town?

Who can I call to report a dog on the loose?

Who do I call if I lock my keys in the car?